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Welcome

Privacy Policy

Privacy Policy for Constasia Pizza

Effective Date: 23/09/2024

Constasia Pizza (“we”, “our”, or “us”) operates the website constasiapizzahouse.com (the “Website”). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and share your personal data when you use our Website, and outlines your rights under the GDPR.

Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Data Controller Information

  • Business Name: Constasia Pizza
  • Website: constasiapizzahouse.com
  • Email: doubledeji@yahoo.com
  • Address: 18 Usman Magawatta Close, Trademore Estate, Lugbe, Abuja

2. Data Collection

We collect personal data to provide you with a seamless experience when you visit and interact with our Website or make purchases. The types of data we collect include:

Personal Data You Provide

  • Contact Information: Name, email address, delivery address, phone number
  • Order Details: Pizza orders, delivery instructions, preferences
  • Payment Information: Payment card details (processed through third-party payment gateways)

Automatically Collected Data

  • IP Address: Used for traffic analysis and fraud prevention
  • Device Information: Device type, operating system, and browser type
  • Usage Data: Pages visited, time spent on the Website, referral source, and actions taken

Cookies

We use cookies and similar technologies to enhance your experience on the Website. These technologies help us understand user behavior, improve functionality, and provide personalized services. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy [link].

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To process and fulfill your orders (Article 6(1)(b) GDPR).
  • Consent: For marketing and promotional communications, where you have explicitly consented (Article 6(1)(a) GDPR).
  • Legitimate Interests: For internal analytics, fraud detection, and improving our services (Article 6(1)(f) GDPR).
  • Legal Obligations: To comply with tax, regulatory, and accounting requirements (Article 6(1)(c) GDPR).

4. How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing and Fulfillment: To process your orders, deliver pizzas, and provide customer support.
  • Communication: To send you transactional emails, such as order confirmations, shipping updates, and responses to your inquiries.
  • Marketing: If you have opted in, we may send you newsletters, promotions, and offers via email. You can opt out at any time by using the “unsubscribe” link.
  • Improving Our Services: We use analytics to improve the functionality of the Website, ensure security, and enhance the user experience.
  • Legal Compliance: To comply with any applicable legal and regulatory obligations.

5. Data Storage and Retention

We take appropriate measures to ensure that your data is stored securely. Your personal data is stored in secure servers within the European Economic Area (EEA) or other locations with adequate protection measures, such as:

  • Data Retention Period:
    • Order Data: Retained for a period of 7 years to comply with tax, regulatory, and legal requirements.
    • Marketing Data: Retained until you withdraw your consent or unsubscribe from marketing communications.

When your data is no longer necessary for the purposes for which it was collected, we will delete it or anonymize it.

6. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your personal data with the following categories of third parties:

  • Service Providers: Payment processors, delivery services, and website hosting providers, for purposes of order fulfillment and Website operation.
  • Legal Authorities: If required by law, we may disclose your personal data to comply with a legal obligation or to protect our rights.
  • Analytics Providers: We may use third-party analytics tools to analyze Website traffic and user behavior (e.g., Google Analytics).

In cases where we transfer your data to third parties outside the EEA, we ensure the protection of your personal data through adequate safeguards, such as standard contractual clauses or reliance on Privacy Shield-compliant companies.

7. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures, including:

  • Encryption: Payment data is processed through secure encryption protocols (SSL) via third-party providers.
  • Access Control: Restricted access to personal data, only available to authorized personnel.
  • Data Breach Response: In the event of a data breach, we will notify you and relevant authorities as required by law.

While we strive to protect your personal data, please note that no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your information.

8. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request the correction of any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request that we delete your personal data where applicable.
  • Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format and transfer it to another controller.
  • Right to Object: You have the right to object to processing based on legitimate interests or direct marketing purposes.
  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

To exercise these rights, please contact us at doubledeji@yahoo.com. We will respond within one month of receiving your request, unless an extension is necessary.

9. Third-Party Links

Our Website may contain links to third-party websites. Once you leave our Website or are redirected to a third-party site, we are no longer responsible for the privacy practices or the content of those external sites. We encourage you to review their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data processing practices or legal requirements. We will notify you of any significant changes by updating the “Effective Date” at the top of this Privacy Policy and, where appropriate, notify you via email.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

Constasia Pizza
Email: doubledeji@yahoo.com
Address: 18 Usman Magawatta Close, Trademore Estate, Lugbe, Abuja